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Patient Care

UHN Rehabilitation Solutions provides excellent care to its clients and patients

At Rehabilitation Solutions we provide high quality care in all services we provide. You are our client. We follow a Code of Conduct and a Patient Bill of Rights. We also take confidentiality and privacy very seriously.

 We offer services that:

  • Are client centered (meaning you are the client and we'll listen to you and plan treatment with you)
  • Are individualized (we ask you to help plan your goals for treatment; we don't use the same approach with everyone)
  • Are sensitive to diversity (we provide interpreter services for you if you or your family member needs this service)
  • You can access the UHN Patient Bill of Rights and Privacy Policy via the UHN Internet www.uhn.ca

    What To Expect

    What can you expect from Rehabilitation Solutions?

    Exemplary customer and clinical services every step of the way

  • Client centered care
  • A health care professional that will take the time to listen to you
  • Answers to your questions & about your condition
  • Directions and recommendations for your future care
  • Education about your condition
  • Customer service staff that will book your appointments and provide directions
  • A safe and comfortable environment within which to achieve your goals
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